Shipping policy

Shipping Policy

At The Quiet Ritual, we carefully curate wellness and recovery essentials designed to support your rituals of restoration and self-care.

To offer thoughtfully selected products at accessible pricing, all orders are fulfilled through our trusted fulfillment partners and shipped directly to you.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully placed.

During high-volume periods, holidays, or promotional launches, processing times may extend slightly.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Estimated Shipping Times

Estimated delivery times vary depending on your location.

United States:
5–15 business days

Canada:
10–20 business days

International Orders:
10–25 business days

Please note these delivery windows are estimates and are not guaranteed.

Shipping times may vary due to:

  • Carrier delays
  • Customs processing
  • Severe weather conditions
  • High seasonal demand
  • Unexpected logistics disruptions

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 3–7 business days for tracking information to update after shipment confirmation.

Shipping Delays

While we work closely with our fulfillment partners to ensure timely delivery, occasional delays may occur that are outside of our control.

These may include:

  • Customs inspections
  • Carrier service interruptions
  • International transit delays
  • Peak holiday shipping congestion

Shipping delays do not automatically qualify for refunds.

Incorrect Shipping Information

Customers are responsible for ensuring all shipping details are entered correctly at checkout.

If an incorrect address is provided and your order has already entered processing, we may be unable to modify it.

The Quiet Ritual is not responsible for orders lost due to incorrect shipping information submitted by the customer.

Delivered but Not Received

If tracking shows your order as delivered but you cannot locate it, please:

  • Check with neighbors or household members
  • Contact your local delivery carrier
  • Check secure package drop-off locations

We are not responsible for packages marked as delivered by the shipping carrier.

Lost Packages

If your order appears significantly delayed beyond the estimated delivery timeframe, please contact us at support@thequietritual.shop.

We will work with our fulfillment partners to investigate and determine the appropriate resolution.

International Customs & Duties

For international orders, customs fees, duties, or import taxes may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

Contact Us

For any shipping-related questions, please contact:

support@thequietritual.shop

Please allow 24–48 business hours for a response.